General questions
Questions about content, suggestions, partnerships, or anything that does not fit the more specific addresses below.
Typical reply: Within 48 hours, Monday through Friday
Support & editorial
Contact SafeRabies
SafeRabies is a public-information project about rabies prevention, post-exposure care, and pet vaccination. If you have a question about our content, need to flag a correction, want to discuss a privacy request, or are a journalist or clinician looking for an expert source, you can reach the relevant team below.
If you have just been bitten or scratched:
Do not wait for an email reply. Wash the wound with soap and running water for at least 15 minutes and contact your nearest emergency room, urgent-care clinic, or public-health department immediately. See our emergency response guide for the next steps.
Choose the right inbox
We route questions through dedicated addresses so the right person sees them first. Picking the closest match below usually shortens our response time by a day or two.
Editorial corrections
Spotted an error, outdated statistic, or a citation that needs updating? Send the URL and a short note. We follow our published medical-review policy for every correction.
Typical reply: Acknowledged within 2 business days; corrections published as soon as verified
Privacy and data requests
Use this for data access, deletion, or any GDPR/CCPA request. Include the email address you used on the site so we can verify your request.
Typical reply: Substantive response within 30 days, in line with applicable privacy law
Press and media
Journalists, public-health communicators, and researchers can reach our editorial team for expert quotes, data, or interview requests.
Typical reply: Same-day reply on weekdays where possible
Editorial standards & corrections
Every page on SafeRabies that gives medical guidance is reviewed against current CDC, WHO, and peer-reviewed clinical sources before publication and is re-checked at least once per year. Reviewers and contributors are listed on our editorial policy and medical review policy pages.
If you find an error, please send the page URL, the specific claim you are flagging, and the source you would like us to consider, to editorial@saferabies.com. We acknowledge correction requests within two business days. If we agree, we update the page, log the change in our internal changelog, and add a visible “Updated” timestamp.
We do not run advertorial, paid link insertions, or sponsored articles that influence editorial content. We accept guest contributions only from credentialed clinicians, veterinarians, and public-health professionals through our medical-review board.
Contact Us
Have questions about rabies prevention or need expert advice? We're here to help.
Send us a message
Get in touch
General Inquiries
contact@saferabies.com
General questions and feedback
Editorial
editorial@saferabies.com
Content corrections and suggestions
Privacy
privacy@saferabies.com
Data and privacy requests
Response Time
Within 48 hours
We respond to most inquiries within 2 business days
Emergency?
If you or someone you know has been bitten by an animal, seek immediate medical attention. Call emergency services or go to the nearest hospital.
Frequently asked questions
Can SafeRabies give me medical advice about a specific bite?
No. We publish medically reviewed educational content but we are not your clinician. If you were just bitten or scratched, wash the wound with soap and running water for at least 15 minutes and contact your local emergency room, urgent-care clinic, or public-health department immediately. The CDC and WHO both recommend that the bite-evaluation and post-exposure prophylaxis (PEP) decision be made by a licensed clinician in person.
What information should I include when I write to you?
Include the page URL you are asking about, a short description of the issue, and any source you would like us to consider. For correction requests, citing a primary source (CDC, WHO, a peer-reviewed paper, or a state health department) helps us verify and act faster.
How fast will I get a reply?
Most general questions are answered within 48 hours on business days. Editorial corrections are acknowledged within two business days and published as soon as we can verify them with primary sources. Privacy requests receive a substantive response within 30 days, in line with GDPR and CCPA requirements.
Do you accept guest posts or sponsored content?
We do not accept paid placements, link insertions, or sponsored articles that influence editorial content. We do work with credentialed experts (veterinarians, infectious-disease physicians, public-health professionals) who want to contribute to our medical-review board. Reach out through editorial@saferabies.com with your credentials.
I run a clinic. Can you list us in the clinic finder?
Yes. Clinics offering human rabies post-exposure prophylaxis, animal rabies vaccinations, or veterinary rabies services can request a listing. Send the practice name, address, phone, hours, and a contact person to contact@saferabies.com and we will verify and add the listing.
How do you handle the information I send?
We store contact-form submissions only as long as needed to respond and audit our response process. We never sell or share your email with third parties. Full details are in our privacy policy.